GENERAL TERMS AND CONDITIONS OF SALE
1. Hotel identification
- Company name: HOTEL DES VICTOIRES
- Legal form: SASU
- Share capital: €49,280.00
- RCS: Paris B 324 862 895
- Intra-community VAT number: FR 15 324 862 895
- Registered office: 19 RUE HEROLD 75001 PARIS
- Phone: +33 1 42 36 04 02
- Email: contact@hotelodysseyparis.com
- Website: https://hotelodysseyparis.com/
2. Description of services
The hotel offers double rooms (Cocoon, Odyssey and Galileo), each equipped with a shower room, a TV and free Wi-Fi access.
Additional services may be offered: breakfast, early check-in, late check-out, room service, dry cleaning.
The hotel has a 3-star rating.
3. Rates and taxes
• Prices are shown in euros (€), all taxes included, excluding the tourist tax.
• Rates include only the services expressly mentioned at the time of booking.
• The tourist tax, collected on behalf of the city, is €5.53 per night per adult (18+).
4. Booking and payment
• All bookings must be guaranteed by a valid credit card or by payment of a deposit.
• The balance of the stay is payable on site, unless otherwise agreed in advance.
• Accepted payment methods: credit card, American Express, cash.
5. Cancellation and modification policy
• Conditions vary depending on the rate chosen and are specified at the time of booking.
• Unless otherwise stated, cancellation is free of charge until noon on the day before the arrival date.
• After this deadline, or in the event of a no-show, the first night will be charged.
6. Check-in and check-out
• Rooms are available from 3:00 PM on the day of arrival and must be vacated before 12:00 PM (noon) on the day of departure.
• In the event of late arrival, guests must inform the hotel.
7. House rules
• The establishment is entirely non-smoking.
• Pets are not allowed (except assistance dogs).
• Guests undertake to respect the premises and not to disturb the peace of other guests.
8. Theft, damage and missing items
• Guests are responsible for any damage, loss or theft of items belonging to the establishment (e.g. hairdryer, door hanger, glass bottle, pillow, vase, umbrella, etc.) noted during or after their stay.
• The hotel may:
o Charge the corresponding amount, after informing the guest, to the credit card provided at the time of booking, in accordance with the authorization given when accepting these general terms and conditions.
o Require full reimbursement for missing or damaged items, based on their replacement value.
9. Force majeure
The hotel shall not be held liable for any failure to perform its obligations resulting from an event of force majeure within the meaning of Article 1218 of the French Civil Code.
10. Personal data
The information collected is processed electronically for the purpose of managing bookings and stays. In accordance with the General Data Protection Regulation (GDPR), you have the right to access, rectify, erase, restrict, object to and port the data concerning you. To exercise your rights, please contact: contact@hotelodysseyparis.com
11. Mediation
In the event of a dispute that remains unresolved after a complaint to the hotel, the guest may refer the matter free of charge to the consumer mediator:
AVENIR CONSO (formerly AME CONSO), 197 Boulevard Saint-Germain - 75007 PARIS
Website: www.mediationconso-ame.com
12. Governing law and jurisdiction
These general terms and conditions are governed by French law. In the event of a dispute, the courts with jurisdiction over the hotel's location shall have exclusive jurisdiction.